Privacy Policy

Introduction

SocialVisaCheck ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, services, and applications.

Your privacy is important to us. When you use SocialVisaCheck, you trust us with your personal and sensitive information. We take that responsibility seriously.

Information We Collect

Information You Provide

• Account registration data (name, email, password)
• Social media handles and usernames you submit for screening
• Payment information processed securely through Stripe
• Communications (support emails, feedback)
• Profile information (visa type, country of residence)

Information Automatically Collected

• IP address and device information
• Browser type and operating system
• Pages visited and actions taken on our site
• Timestamps and referral sources

Information from Third Parties

We may receive information from payment processors, analytics providers, and other service partners. We only collect publicly available information from social media platforms you authorize us to scan.

How We Use Your Information

We use personal information for the following purposes:

• Providing and improving our screening services
• Creating and managing your account
• Processing payments and refunds
• Sending transactional emails (report delivery, account notifications)
• Customer support and responding to inquiries
• Analyzing usage trends and optimizing our platform
• Compliance with legal obligations
• Detecting and preventing fraud or security issues

Data Storage & Security

Encryption & Protection

• All data in transit is protected with 256-bit SSL/TLS encryption
• Sensitive information is encrypted at rest using AES-256
• Access to personal data is restricted to authorized personnel only
• Regular security audits and penetration testing

Data Location

Your data is stored in secure data centers in the United States and complies with GDPR requirements for international data transfers. We use Standard Contractual Clauses for any data processed outside the EEA.

Security Measures

While we implement industry-standard security measures, no online platform is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations:

• Screening reports: Automatically deleted 30 days after delivery
• Account data: Retained while your account is active; deleted 90 days after account closure
• Payment information: Deleted immediately after processing (never stored by us)
• Support records: Retained for 1 year for customer service purposes

You may request deletion of your account and data at any time by contacting [email protected].

Third-Party Services

We use trusted third-party services that have their own privacy policies:

• Stripe: Payment processing (PCI-DSS compliant)
• Google Analytics: Usage analytics and site optimization
• AWS: Cloud infrastructure and data storage
• SendGrid: Email delivery for transactional emails

These providers are contractually obligated to maintain the confidentiality and security of your information. We do not sell or share your personal data with advertisers or data brokers.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data (right to be forgotten)
• Right to Restrict Processing: Limit how we use your data
• Right to Portability: Receive your data in a portable format
• Right to Object: Opt out of certain processing activities

To exercise any of these rights, contact us at [email protected] with your request. We will respond within 30 days.

GDPR Compliance

If you are located in the European Union or United Kingdom, you have additional rights under GDPR:

• We are a Data Controller and process your data based on your consent or legitimate interests
• You have the right to lodge a complaint with your supervisory authority
• We have a Data Protection Officer who can be contacted at [email protected]
• Standard Contractual Clauses govern international data transfers

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete such information and terminate the child's account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

SocialVisaCheck Privacy Team
Email: [email protected]
Mailing Address: 123 Privacy Lane, San Francisco, CA 94107, USA
Phone: +1 (555) 123-4567

For EU residents, contact our Data Protection Officer at [email protected]